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Terms of Service

Last updated: October 2026

These Terms of Service ("Terms") govern your use of the Vyoni website (getvyoni.com) and services operated by Hydrohealth Solutions LLC ("Vyoni," "we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

1. Our Services

Vyoni is a telehealth platform that connects patients with licensed healthcare providers for consultations related to genitourinary syndrome of menopause (GSM) and related conditions. If deemed appropriate by a licensed provider, a prescription for compounded vaginal estrogen & progesterone cream may be issued and fulfilled through our partner pharmacy.

Vyoni does not provide medical advice, diagnose conditions, or prescribe medications. All medical decisions are made by independent licensed healthcare providers. A licensed provider must review your information; if appropriate, a prescription will be issued.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Be a resident of the United States
  • Provide accurate and complete information in your health questionnaire
  • Have the legal capacity to enter into these Terms

3. Telehealth Consent

By using our services, you acknowledge and consent to receiving healthcare services via telehealth technology. You understand that:

  • Telehealth consultations are conducted remotely and may have limitations compared to in-person visits
  • A physician-patient relationship is established only when a licensed provider reviews your information and agrees to provide care
  • The provider may determine that telehealth is not appropriate for your condition and may recommend an in-person visit
  • You have the right to withdraw consent at any time

4. Prescription Medications

All prescription medications dispensed through our platform:

  • Require a valid prescription issued by a licensed healthcare provider
  • Are compounded by a licensed, FDA-registered compounding pharmacy
  • Compounded medications are not FDA-approved
  • Are intended for the individual patient for whom they were prescribed
  • Should not be shared, transferred, or resold

5. Pricing and Payment

Current pricing is displayed on our website. Prices may change with notice. Payment is due at the time of order. If a provider determines that you are not a candidate for treatment, you will not be charged for the consultation.

We do not accept insurance at this time. By providing payment information, you authorize us to charge your payment method for the services and products you order.

6. Shipping and Delivery

Prescribed medications are shipped in discreet, unmarked packaging via standard shipping. Delivery times may vary. You are responsible for providing an accurate shipping address and being available to receive shipments.

7. Automatic Refills

If you enroll in automatic refills, your prescription will be refilled and shipped according to the schedule established with your provider. You may cancel or pause automatic refills at any time by contacting us at contact@getvyoni.com.

8. Your Responsibilities

You agree to:

  • Provide truthful and complete health information
  • Inform your prescribing physician of any changes to your health status or medications
  • Use prescribed medications only as directed
  • Contact your physician or seek emergency care for urgent medical concerns
  • Not use our services for any unlawful purpose

9. Not for Emergencies

Vyoni is not an emergency service. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. Our services are not intended to replace your primary care physician or specialist.

10. Intellectual Property

All content on our website — including text, design, logos, and graphics — is the property of Hydrohealth Solutions LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Vyoni and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

12. Disclaimer

Individual results from treatment may vary. Vyoni does not guarantee any specific health outcome. Information on our website is for educational purposes and does not constitute medical advice. Always consult with a qualified healthcare provider regarding your health.

13. Governing Law

These Terms are governed by the laws of the State of Delaware. Any disputes shall be resolved in the courts of Delaware.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

15. Contact

Questions about these Terms? Contact us at:

Hydrohealth Solutions LLC
8 The Green Suite D
Dover, DE 19901
contact@getvyoni.com

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Contact

Hydrohealth Solutions LLC

8 The Green Suite D
Dover, DE 19901

contact@getvyoni.com

© 2026 Hydrohealth Solutions LLC. All rights reserved. Vyoni is a telehealth platform connecting patients with licensed healthcare providers. Compounded medications are not FDA-approved.